NetDocuments ups its game with AI-based email management


Cloud document management provider, NetDocuments, has announced a new AI-based solution to assist with the perennial problem of email management: ndMail.

ndMail makes it possible to manage client matter files exclusively in the cloud. The program makes recommendations for filing, which are generated by machine learning based on content in the electronic file for your client. ndMail can also map Outlook folders to NetDocuments filing locations.

Year over year, email is a top technology challenge that impacts legal team productivity or increases client risk, as reported by the 2017 International Legal Technology Association (ILTA) Technology survey. ndMail is a direct response to these challenges:

The 2017 ILTA Technology survey identifies email management as a key productivity challenge for law firms. Desirable outcomes include:

  • Increase email filing consistency or accuracy
  • Improve matter governance of the electronic file
  • Make email filing easy and simplify global adoption with a no-servers-required deployment

ndMail is unlike other email management solutions. It comes pre-loaded with accurate filing predictions, leveraging AI technology based on existing matter content and filing behaviors,” says Bradlee Duncan, Senior Product Manager for ndMail.  ndMail is able to utilize NetDocuments document management to understand both the content in a matter, as well as where an individual most frequently files specific content. Pre-loaded intelligence makes adoption much quicker than needing to train the software from scratch on a firm by firm basis.

“NetDocuments has combined the management and governance of content with content understanding through our ndIntelligence Fabric. We have a clear vision: our cloud-scale, machine learning platform can massively streamline how legal teams will manage the electronic file. ndMail is one example,” says Peter Buck, VP of Product Strategy at NetDocuments.

To learn more, visit: NetDocuments website.

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