The team at LexCloud.ca is excited to announce that we have successfully upgraded our world-class datacentre facilities in a partnership with Equinix, the world’s #1 datacentre provider. After 23 years supporting Canadian Law firms and 7 years doing so in the Cloud, our thriving business has hit a watershed moment.
Cloud IT is an increasingly-popular alternative to an on-site computer network. To speak to why law firms are switching to the cloud, on September 19th we participated in OTLA’s CPD-accredited webinar “The Advantages of Cloud IT”. The 75-minute informational webinar featured Duncan Macgillivray of White Macgillivray Lester LLP and our very own LexCloud.ca CEO, Mike Dewdney. The purpose of the presentation was to provide the attending OTLA members with a primer on the benefits of Cloud IT in an educational setting.
There’s been a lot of talk about using technology to make law more efficient. There’s no denying staffing ratios have changed in recent decades, but many non-lawyers look at the field astonished by inefficient processes and high costs. Justin Kan, who sold his last venture to Amazon for almost $1 billion, is doing something about it.
What if you could reply to a work email hands-free while in traffic? Dragon Dictation by Nuance, makers of the widely-used “naturally speaking” desktop dictation application, have released a mobile version that lets you take advantage of its voice recognition software on your phone.
We’d like to thank our own Thi Pham, Helpdesk Manager, for 7 great years at LexCloud.ca!
Over his time with us, Thi has become a crucial part of LexCloud.ca’s team. His key responsibility is the overall delivery of our Service Level Agreement commitments to our clients. This includes supporting and managing our Helpdesk engineers, performing root cause analysis of support incidents and regularly reviewing and improving Helpdesk processes. His hands-on, no-excuses approach is a key factor in making sure our customers’ needs are always met.
