Your firm will have a set schedule to deliver spam quarantine notifications to your inbox – most of our clients receive one notification in the morning and the other in late afternoon. The good news is, you don’t have to wait; you can access and manage your email spam quarantine whenever you like.
What is spam quarantine?
Why do we need it?
After you’ve navigated to your spam quarantine page, sign in with your credentials. If you have trouble logging in, contact the LexCloud.ca helpdesk.
Managing quarantined emails
Review each email to decide whether or not it’s legitimate or of value to you. You can safely preview the contents of the email body here, if you are unsure.
Release – Releasing the email will send it through to your inbox, where you can access it like any other email.
Release and Allow – The email will be released to your inbox, and all future emails from this sender will be allowed through.
Delete – The email will be deleted and will not make it to your inbox. You may receive more emails in future from the sender.
Delete & Block – The email will be deleted and will not make it to your inbox. You will not receive any more emails from the sender.
Managing your spam quarantine is a good way to save time and trouble, however if ever you have questions or concerns about spam in your email, please contact us!